Japanese inn vs. western style hotel

Mr. Ide, a former CEO of Sony prefers western style hotel because in his opinion it matches the needs of customers. He goes to the hotel to be away from others and also check in early and check out late. Japanese inn does not allow this for example he needs to go away from his room when a staff prepares the futon bed after dinner, sad he. Well, I like both. In the Japanese inn I like the interaction with the inn staff talking to them to learn about the local things.  If the inn starts copying everything as the western hotel does, there will be no differentiation and uniqueness-fun between them. Well, this I find a bit odd.


元ソニーの井出さんの記事です：旅館と（外資）ホテルを比較して書いてます。日本の旅館は客の需要を満たしていないのではというのが井出さんの意見。井出さんが一人になりにホテルにいくので、旅館はその旅館の仲居さんたちとの交流もよいと思ってます。旅館には、心地よさを追求しつつホテルとは異なるサービスをしてほしいです。


旅館も西洋の様式を真似れば、差別化はますます図れなくなりますよね。

http://goethe.nikkei.co.jp/serialization/idei/120315/index.html